Effective Date: 8 June 2025

Our website address is: https://gezimident.com.

1. Information We Collect

We may collect the following types of personal information:

  • Technical Information: IP address, browser type, and browsing behavior (when using our website).
  • Identity Information: Name, date of birth, personal identification number.
  • Contact Information: Address, phone number, email address.
  • Medical Information: Health history, treatment records, diagnosis, prescriptions, medical images (e.g. X-rays).
  • Payment Information: Insurance details, billing address, and payment method.

2. How We Use Your Information

We use your information to:

  • Comply with legal and regulatory obligations.
  • Provide and manage dental care and treatment.
  • Schedule appointments and manage communications.
  • Keep accurate medical records.
  • Process payments and insurance claims.
  • Improve our services and patient experience.

3. Sharing Your Information

We may share your data with:

  • Licensed dentists and authorized medical personnel.
  • Insurance providers, with your consent.
  • Government or regulatory authorities, when legally required.
  • IT and administrative service providers under confidentiality agreements.

We do not sell or rent your personal information to third parties.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

  • Patient records are stored securely and retained only for as long as necessary under applicable laws.
  • Physical and digital access to data is restricted to authorized personnel.

5. Your Data Protection Rights

You have the right to:

  • File a complaint with the Commissioner for the Right to Information and Protection of Personal Data (IDP Albania).
  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, under certain conditions.
  • Withdraw your consent at any time (where processing is based on consent).
  • Object to processing for direct marketing purposes.

6. Website and Cookies

If you use our website, we may collect non-identifying information through cookies to improve your experience. You can control cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and available in our clinic.
Please review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Gëzimi Dent

Lagja 13, Rruga Pavaresia, Durrës 2008, Albania
Durrës, Albania
📞 +355 69 339 1131
📧 info@gezimident.com